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Policies

Shipping policy 

International Shipping Rates - PLEASE CONTACT US DIRECTLY TO PLACE ANY INTERNATIONAL ORDERS.

All in-house orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All dropship or special item orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Drop-ship order shipping times vary depending on manufacturer and/or backorder status. Some items shipping will be charged when the actual item ships, which means you will receive either a second invoice or another notification when your order is ready to ship. 

Domestic Shipping Rates - Shipping charges for your order will be calculated and displayed at checkout unless otherwise noted. Some products such as Barnstorm Dash kits, Big Bear suspension, etc. may have shipping charges calculated and billed at a later date. These special situations will be stated on the product page.

Free Shipping Orders - At times, we offer free shipping on certain products. Please note that this only applies to specific orders and addresses within the 48 continuous states. Any shipping outside the US is excluded from any and all free shipping promotions, and cost will be figured out once the order is placed. 

Due to varying lead times - shipping costs may change. If the shipping cost at the time of actual shipping varies from when the original payment was made- the purchaser will be notified and required to cover the difference. 

 

Returns and Order Cancellations 
Clothing & Banners- We accept returns on clothing & banners that are unopened and in original packaging. up to 10 days after original order date. If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs (if we covered the original shipping costs). We do cover the cost of return shipments. 

We do not accept returns on any customized items or orders. This may include but is not limited to color specific mirrors, hand controls, chachos, wheels, as well as exhaust pipes, carbon fiber items, etc.

All products must have an original invoice or sales order number.

Product returned unopened/new in its original packaging and returned within 30 days of product ship date will be charged a 20% restocking fee, no exceptions. If 30 days have gone by since your purchase shipment date, unfortunately we cannot offer you a refund. Returns will not be accepted after 30 days from original ship date.

All third party (NON FOREVER RAD branded) products are subject to return authorization from the manufacturer within 30 days of purchase and if accepted for return, will be charged a 25% restocking fee.

"On Sale", "blemished" and "discontinued" items are final sale. NO RETURNS

Order Cancellations - We address these on a case-by-case basis but cannot guarantee an order can be cancelled, returned, or refunded. Please reach out to us via email with your order information and reason for cancellation or return. We will try our best to work towards a solution. 
 
Damaged Packages - In the event that your order arrives damaged in any way, please email us as soon as possible at kyle@foreverrad.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We strongly suggest you reach out prior to ordering if you wish to add additional insurance to your order.
 
If you have any further questions, please don't hesitate to contact us. 

 

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